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"When Systems Fracture On the tendency of advanced technology to promote self-deception"

A review of James R. Chiles, Inviting Disaster: Lessons from the Edge of Technology in Harvard Magazine Originally written in summer 2001 and rewritten after September 11, the review examines the relationship between accidental and terroristic hazards. Chiles'points about "high-reliability organizations" are especially relevant after the August 2003 electric grid outage.